1. Who we are
Ultri AI is a brand of Ultrilife Pty Ltd (ABN 85 637 428 918), an Australian Private Company registered in New South Wales. References to "we", "us", or "our" in this policy refer to Ultrilife Pty Ltd trading as Ultri AI.
Our registered address is Level 8, Suite 809, 97–99 Bathurst St, Sydney NSW 2000, Australia.
2. What this policy covers
This policy explains how we collect, hold, use, and disclose personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth). It applies to information we collect through our website, contact forms, and the course of providing services to clients.
3. Information we collect
We may collect personal information including your name, business name, email address, phone number, and any other information you choose to provide when you contact us, submit a form on our website, or engage us for services.
We may also collect anonymous usage data through our website (such as pages visited and approximate location based on IP address) to help us understand how the site is used.
4. How we use your information
We use personal information to respond to enquiries, deliver services we have agreed to provide, send relevant updates if you've opted in, comply with our legal obligations, and improve our website and services.
5. How we share your information
We do not sell personal information. We may share information with trusted service providers (for example, email and form-handling platforms) only to the extent necessary to operate our business, and we require those providers to handle information in line with this policy.
We may disclose information if required by law, court order, or other legal process.
6. Storage and security
We store personal information in systems hosted by reputable providers in Australia and other jurisdictions. We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, and disclosure.
7. Cookies
Our website uses minimal cookies necessary for the site to function. We do not use third-party advertising trackers.
8. Your rights
You have the right to request access to the personal information we hold about you, ask us to correct it if it's inaccurate, or ask us to delete it where appropriate. You can also opt out of any non-essential communications at any time.
9. Contact us
If you have a question about this policy or how we handle personal information, please email josh@ultriai.com.
10. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top of this page indicates when it was last revised. Material changes will be reflected on this page.